An evolution in GP Software
Best Practice Software is a leading Australian provider of medical software.
Since launching in 2004, Best Practice Software has forged a reputation for quality products, great user functionality, and excellent customer support. We’ve partnered with medical practitioners to deliver a range of cutting-edge and user-friendly clinical and management software solutions, designed for simplicity, easy operation, feature-rich applications and real world dependability. We provide updates and enhancements, and regularly engage with our customers with tailored training solutions and user events. Our reputation is built on trust, and our products and support services are delivered with our customers in mind.
With Bp Clinical and Bp Management at work in your practice, Best Practice really is an evolution in GP software.
Our Facebook page exists to provide general information on our products, services, news, initiatives, events, updates and programs.
To ensure the integrity of our customer relationships and in accordance with our Privacy Policy, our Facebook page is not used as a mechanism for customer support of our software products. We are unable to discuss, log or handle product support or technical enquiries through this page, or by any message made privately to us. For details on how you can access our Customer Support team as a user of Best Practice Software, please visit www.bpsoftware.com.au.
We provide updates to our Facebook page generally during business hours of 8:00am to 5:00pm (AEST), Monday to Friday. We cannot guarantee a response to your comment or message outside these hours, and we encourage any urgent enquiry to be directed to our friendly Customer Support team on (07) 4155 8800. Note that calls to this number out of business hours provide options for emergency after hours support.
We support the Facebook Statement of Rights and Responsibilities (available for viewing at www.facebook.com/terms.php) and related Facebook policies, and we request that visitors to our page do the same. Please note that opinions posted by users of this page do not reflect those of Best Practice Software.
Our Facebook Page Terms of Use:
The team at Best Practice Software want Facebook to be a friendly community. We welcome an open dialogue with our customers, users and friends, and we do not discriminate against any views.
In order to ensure our page is friendly and welcoming for all visitors, we do moderate where needed. We ask that when contributing your views to Best Practice Software’s Facebook page, you ensure that you:
• Do not post anything that may be considered prejudicial, racist, off-topic, inflammatory, repetitive, vexatious, offensive or otherwise inappropriate. It is not acceptable to post comments that are likely to offend others, including references to an individual’s race, age, gender, sexuality, political leaning, religion or disability, and it is unnecessary to post repeat comments.
• Do not swear, or use otherwise offensive language. We want everyone to be comfortable visiting this page to get the important information we try to provide and enjoy this online community.
• Do not harass or make personal attacks against other users. Please be respectful of others and their opinions – even if you don’t agree. It is not acceptable to harass, abuse or threaten other visitors to this site.
• Do not reveal any personal or sensitive information about others on this page. Please remember these sensitivities before you post, and remember never to post private information including email addresses, phone numbers or home addresses on the public wall.
• Do not re-post other people's appeals, requests or offers, or anything else that could be considered spam or commercial in nature. It is not acceptable to promote anything that may constitute spam, including business and commercial interests outside of Best Practice Software, solicitations, advertisements or endorsements of any other business, including links to any other Facebook pages we haven’t approved.
• Do not report any offensive material on Facebook to this page, or post a link to it. Complaints about offensive material should be made directly to Facebook.
How we'll moderate our Facebook page:
If you don’t adhere to our guidelines above, or if we reasonably suspect postings from fictitious or anonymous sources - particularly from anyone purporting to represent Best Practice Software - we will moderate and potentially remove your comment. The only official messages and comments on Facebook from Best Practice Software will appear from our official Facebook page. Users found to be repeatedly engaging in any activity mentioned above may be banned from this page. We may remove comments and take any discussion 'offline' or into a private message if we believe that the content is personal in nature, is affecting the enjoyment of the page for other visitors or breaching any commercial in confidence arrangement. If we receive any request for customer support of our software products on our Facebook page, or if any technical query is posted, we will always redirect those queries through our approved Customer Support mechanisms.
By following these simple guidelines, you will help make our jobs easier and allow us to focus on keeping our customers and users connected, informed and up to date.
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